Privacy Policy

Last updated: September 2, 2026

Vigorane operates this website and online store, including all related information, content, features, tools, products, and services offered through the website (collectively, the “Services”).

Vigorane is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

This Privacy Policy explains how Vigorane collects, uses, discloses, and otherwise processes personal information when you visit our website, make a purchase, communicate with us, or otherwise use our Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.

• Order and transaction information, including products viewed or purchased, order history, returns, exchanges, cancellations, and transaction details.

• Payment-related information, such as payment method, payment confirmation, billing information, and transaction details. Payment information may also be processed directly by Shopify or third-party payment processors.

• Account information, if applicable, including username, password, preferences, and account settings.

• Communications, including information you provide when contacting customer support or otherwise communicating with us.

• Device and technical information, including IP address, browser type, device information, network information, and other technical identifiers.

• Usage information, including information regarding how you access, browse, and interact with our website and Services.

• Marketing information, including your communication preferences and interactions with promotional communications.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information you provide when you:

• Place an order.

• Create an account.

• Contact customer support.

• Subscribe to marketing communications.

• Submit forms.

• Request a return or refund.

• Otherwise communicate with us.

Automatically

We may collect certain information automatically when you visit or interact with our website through cookies, pixels, log files, and similar technologies.

From Service Providers

We may receive information from companies that provide services on our behalf, such as:

• Shopify.

• Payment processors.

• Shipping and fulfillment providers.

• Website hosting and technology providers.

• Analytics providers.

• Marketing and advertising providers.

• Customer support providers.

From Business Partners or Other Third Parties

We may also receive information from third-party partners where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes:

Providing Our Services

We use personal information to:

• Process and fulfill orders.

• Process payments.

• Provide order confirmations and updates.

• Arrange shipping and delivery.

• Process returns, refunds, and exchanges.

• Manage customer accounts.

• Respond to customer questions.

• Provide customer support.

• Maintain and improve our Services.

Personalization and Improvement

We may use information about your interactions with our Services to improve website functionality, understand customer preferences, and provide a more relevant shopping experience.

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send promotional emails.

• Provide information about products and offers.

• Measure advertising effectiveness.

• Show advertisements that may be relevant to you.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

You may still receive transactional or service-related communications after opting out of marketing communications.

Security and Fraud Prevention

We may use personal information to:

• Detect and prevent fraud.

• Protect customer accounts.

• Identify suspicious or unauthorized activity.

• Maintain the security of our website.

• Protect Vigorane, our customers, and third parties.

Legal and Regulatory Purposes

We may process personal information when necessary to:

• Comply with applicable laws and regulations.

• Respond to lawful requests from government authorities.

• Respond to subpoenas, court orders, or other legal proceedings.

• Enforce our Terms of Service and policies.

• Establish, exercise, or defend legal claims.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate and improve our website.

These technologies may be used to:

• Remember preferences.

• Maintain shopping cart functionality.

• Understand website traffic and usage.

• Improve site functionality.

• Measure advertising performance.

• Provide personalized advertising where permitted by law.

• Detect fraud and security threats.

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect the functionality of some portions of our Services.

Where legally required, we will provide appropriate choices concerning non-essential cookies and similar technologies.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

This may include:

Shopify

Our store is hosted and supported by Shopify. Shopify processes information necessary to provide ecommerce functionality and related services.

Service Providers

We may disclose information to companies providing services on our behalf, including:

• Payment processing.

• Shipping and fulfillment.

• Information technology.

• Cloud hosting.

• Data analytics.

• Marketing.

• Fraud prevention.

• Customer support.

These providers may process information only as permitted under their applicable agreements and privacy obligations.

Business and Marketing Partners

We may work with advertising and marketing partners to provide or measure advertisements.

Depending on where you reside, certain disclosures for targeted or personalized advertising may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws.

Where applicable, you may have the right to opt out of these activities.

Legal Requirements

We may disclose personal information when necessary to:

• Comply with applicable law.

• Respond to lawful government requests.

• Respond to subpoenas, warrants, or court orders.

• Protect our legal rights.

• Investigate suspected fraud or illegal activity.

• Protect the safety and security of our customers or others.

Business Transactions

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar corporate transaction.

6. Relationship With Shopify

The Services are powered by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of our Services in order to provide and improve its ecommerce platform and related functionality.

Information submitted through our Services may be transmitted to Shopify and other service providers, which may process information in countries other than the country in which you reside.

You can learn more about Shopify's privacy practices by reviewing the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

You may also access Shopify's Privacy Portal at:

https://privacy.shopify.com/

7. Third-Party Websites and Services

Our Services may contain links to websites, platforms, or services operated by third parties.

Vigorane is not responsible for the privacy, security, accuracy, or practices of websites or services that we do not control.

If you visit a third-party website, we encourage you to review that party's privacy policy and terms before providing personal information.

8. Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no transmission method or storage system can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

• Whether we need information to complete or maintain a transaction.

• Customer account requirements.

• Legal and regulatory obligations.

• Tax and accounting requirements.

• Fraud prevention.

• Resolving disputes.

• Enforcing agreements.

When personal information is no longer reasonably necessary, we may delete or de-identify it as permitted by applicable law.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access or Know

You may have the right to request information regarding personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on applicable law, you may have the right to opt out of certain disclosures of personal information for targeted advertising or activities legally defined as a “sale” or “sharing.”

Where available, you may exercise these rights through privacy controls provided on our website or by contacting us at:

contact@vigorane.com

Right to Appeal

Where required by applicable law, you may have the right to appeal a decision regarding your privacy request.

We will not discriminate against you for exercising privacy rights provided by applicable law.

We may need to verify your identity before processing certain requests.

Where permitted by law, you may also designate an authorized agent to submit a privacy request on your behalf.

11. Global Privacy Control

Where required by applicable law and supported by our ecommerce platform, we may recognize the Global Privacy Control (GPC) signal as a request to opt out of certain uses of personal information.

Additional information about GPC is available at:

https://globalprivacycontrol.org/

12. European Economic Area and United Kingdom

If you reside in the European Economic Area or United Kingdom, applicable law may provide additional rights relating to your personal information, including:

• The right to access personal information.

• The right to correct inaccurate personal information.

• The right to request deletion.

• The right to restrict certain processing.

• The right to object to certain processing.

• The right to data portability.

• The right to withdraw consent where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

You may also have the right to submit a complaint to your applicable data protection authority.

13. International Data Transfers

Our service providers, including Shopify, may process information in countries other than the country where you reside.

Where required by applicable data protection law, international transfers of personal information will rely on recognized safeguards or legal transfer mechanisms.

For transfers involving the European Economic Area or United Kingdom, such safeguards may include applicable Standard Contractual Clauses or other legally recognized mechanisms.

14. Children's Privacy

Our Services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact:

contact@vigorane.com

We will review the request and take appropriate action as required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Services.

• Changes to our business practices.

• Changes to applicable laws or regulations.

• Operational or security requirements.

When we update this Privacy Policy, we will update the “Last updated” date displayed at the top of this page.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Vigorane
412 N Main St Suite 100
Buffalo, WY 82834
United States

Email: contact@vigorane.com

Business EIN: 98-1962029

Customer support hours:

Monday–Saturday: 8:00 AM–5:00 PM PST

For purposes of applicable privacy laws, Vigorane is responsible for the processing of personal information as described in this Privacy Policy, except where another party, such as Shopify, acts independently as a controller or processor under applicable law.