Items must be returned within 30 days of the delivery date.

Email hello@vigorane.com with your order number and the reason for return. We'll send you instructions and, if applicable, a return shipping label.

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.

Customers are responsible for return shipping costs. We recommend using a trackable shipping method.

If your item arrived damaged or defective, contact us within 7 days of delivery at hello@vigorane.com with photos, and we'll make it right at no cost to you.